Conditions for Submitting Refund Requests
On-time Delivery
If you do not receive your purchase within 40 days, you can ask for a full refund.
Full Refund if you don't receive your order.
You will get a full refund if your order does not arrive within the delivery time promised by the seller.
Full or Partial Refund, if the item is not as described.
If your item is significantly different from the seller’s product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item.
1. Buyers must contact us to send the defective items back for exchange within the warranty period.
2. Our warranty does not extend to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user's part.
3. For all return products customers MUST contact us for the returning address. In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. Refund will be made upon receipt of the returned item.
